This Privacy Policy explains how MyProt LLC (“MyProt,” “we,” “us”) collects, uses, shares and protects personal information when you visit myprot.net, contact us, use applications and services we provide, or receive text messages from us.
1. Who we are
MyProt LLC is an internet development company that designs and builds websites, web applications, mobile apps, e-commerce solutions and custom software. MyProt LLC is responsible for the personal information described in this policy.
2. Information we collect
Information you give us
- Contact details — such as your name, email address, phone number and company name, when you fill out our contact form, email us or become a client.
- Mobile phone number and messaging consent — when you opt in to receive text messages from us, including the date, time and method of your consent.
- Project information — details you choose to share about your business or project.
- Account information — if you use an account or client portal we provide, the information needed to sign you in and operate that account.
Information collected automatically
- Technical data — such as IP address, browser type, device information and pages requested, which our hosting and network providers record in standard server and security logs.
We do not sell personal information, and we do not knowingly collect sensitive personal information through this website.
3. How we use information
- To respond to your inquiries and provide the services you request.
- To send service-related messages, such as account notifications, verification codes, appointment or project updates and customer support replies.
- To operate, maintain, secure and improve our website and services, and to prevent fraud and abuse.
- To comply with legal obligations and enforce our agreements.
4. SMS / text messaging
If you opt in to receive text messages from MyProt, we use your mobile number to send the messages you agreed to receive, such as account notifications, verification codes, project updates and customer care messages.
- Consent. We send text messages only to people who have given us their consent. Consent to receive text messages is not a condition of purchasing any goods or services.
- Frequency. Message frequency varies.
- Cost. Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out. Reply STOP to any message to stop receiving texts. We will send one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again.
- Help. Reply HELP to any message for assistance, or contact us using the details in the Contact us section.
- Carriers. Mobile carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories described in this policy and will not be shared with any third parties, except with the service providers who deliver our messages on our behalf.
5. How we share information
We do not sell, rent or trade your personal information. We share it only as follows:
- Service providers that process information on our behalf and under our instructions, such as cloud hosting, content delivery and security (for example, Cloudflare), form handling (Google Forms) and message delivery (Amazon Web Services). They may use the information only to provide their services to us.
- Legal requirements — when required by law, subpoena or other legal process, or to protect the rights, property or safety of MyProt, our clients or others.
- Business transfers — in connection with a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
- With your consent — for any other purpose you agree to.
As stated in Section 4, mobile numbers and SMS opt-in data are never shared with third parties or affiliates for their marketing purposes.
6. Cookies & third-party services
This website does not use advertising or tracking cookies. Our network provider, Cloudflare, may set strictly necessary cookies for security and performance. The website loads fonts from Google Fonts, and our contact form is provided by Google Forms; when you use them, Google receives technical information such as your IP address and processes it under the Google Privacy Policy.
7. Data retention
We keep personal information only as long as needed for the purposes described in this policy, including to provide our services and meet legal, accounting and reporting requirements. When you opt out of text messages, we keep a record of your opt-out so that we do not message you again.
8. Security
We use reasonable administrative, technical and physical safeguards, including encryption in transit and access controls, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights & choices
- You may ask to access, correct or delete the personal information we hold about you.
- You may opt out of text messages at any time by replying STOP.
- Depending on where you live, you may have additional rights under applicable privacy laws. We will not discriminate against you for exercising them.
To make a request, contact us using the details below. We may need to verify your identity before responding.
10. Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Material changes affecting how we use mobile information will not apply to you without your consent.
12. Contact us
If you have questions about this policy or your personal information, contact:
MyProt LLCEmail: [email protected]
Web: myprot.net